RatingVery professional service with detailed updates and progress report. Am very impressed
Got a good deal during 12.12 sales for T30 Pro Omni. Thx Ecovacs. Hope this will create more free time for me (fingers crossed)
Extends robot life with professional service to wear-and-tear parts.
Great service, prompt replies when asked about updates. And knows exactly what they are doing to fix my broken product.
The place may have a been a little difficult to find since I'm not from the area but I would say the service is definitely on point. Very organised and systematic. My vacuum mop Xiaomi is ready for collection and I like how they give us option to self collect or arrange for delivery. Keep up the good work!
Because they had a large number of vacuums to service, understandably my vacuum took close to one month to complete. Communication on the progress of the service is great!
It took a bit longer for them to find the problem, but it was fixed pretty fast !
Good customer service and good systems they have. Great experience
以前买过的机器人用着不咋地 自从买了 T30 PRO OMNI后 我就躺平了🤩不用再动手🧹了😂😂 而且是有吸力和抹地效果很好😍太爱了！ 边边角角都能覆盖到🥺性价比高👍🏻推荐！
Good customer experience, professional service, and keep the customer informed on the progress. Well done.
Fast and professional, like the way they design the process of making appointment for drop off, pick up & how they constantly send reminders and updates of the servicing. Thumbs up!
Good respones from RoboCare to help me how to send my robot for repair. Everything is done professionally. Thank you RoboCare.
My watch 3 Active was replaced with new one due to some defect. 👍 for the swift and satisfactory service!
Thank you Shakir for great support. Excellent service and do bring your Roborock to repair. The place is abit hard to find but the person who will be there to guide you
Very helpful staff and quick service. Though the location might be a bit confusing to go, just follow the instructions shown at the lift lobby. You'll find your way in no time.
