RatingGood respones from RoboCare to help me how to send my robot for repair. Everything is done professionally. Thank you RoboCare.
My watch 3 Active was replaced with new one due to some defect. 👍 for the swift and satisfactory service!
Thank you Shakir for great support. Excellent service and do bring your Roborock to repair. The place is abit hard to find but the person who will be there to guide you
Very helpful staff and quick service. Though the location might be a bit confusing to go, just follow the instructions shown at the lift lobby. You'll find your way in no time.
very good. repair service takes very fast and have home delivery arrangement. thanks
Quick service and friendly staff, highly recommended for robovacuum servicing
So far, have sent my Xiaomi vacuum robot for diagnostic & proceed with repair. Used the service from Lalamove from work place to the service center and it seems that very convenience and easy reachable by the rider. Great service !
Complete and high quality service. Recommended for robo vacuum service.
They provide the professional service for my Robot, changed battery and swiping motor. Thank you
Had my roborox fixed. Very professional and fixing time is quick. Owner is very knowledgeable on all kind of robot.
Good service. My roborock finally get new tyre n back with factory performance.
The person was courteous, and also explain the process on how long it takes, estimated charges etc. And they don’t insist that you repair, they will leave it up to you to make the final decision rather than pestering you to repair. Will definitely go again in the future
Good diagnosis and explanation about robot faulty. Affordable repair cost and hopefully can last long for the robot. Thanks2
Great customer service. My robot working nicely after service. Thank you team for the good job.
Took my Roborock to the shop. Quite professional people there. However, Can only communicate through emails after that .
Sent my almost 3 year old Roborock S6 MaxV to replace worn tires and also to check on the Lidar Turret as it gets jammed every now and then. Paid RM180 for diagnostic fee and diagnostic came back to a faulty battery. Got the battery replace and a deep cleaning of the unit. The diagnostic fee is deducted against other fees incurred and I received updates/reports at every stages. Support Team were very responsive to my enquiries and diagnostic reports were clear. Price is clearly stated for recommended services and work will only commence when I make the payment and give them the green light to proceed. Overall, satisfactory experience and it took about 1 month, from the day I drop it off and receive job completion notification from the team.
Efficient service, drop by to change my battery and they manage to get it done instantly.
Collect my robot back in a clean & well condition. Good service ! If ur robot got problems can send here !
My second robot vacuum sent for fixing. Prompt diagnosis and quick fix, it is available for collection.
Grateful to have the robot fixed, we all feel miserable when it is not in our home. And appreciate can extend the life spend, no more extra e-rubbish.
Good and easy service, no complications cause everything is by email and information is very clear.
