RatingVery good customer support. Esp to Mr. Shakir. Keep up your great work!
Great service . Professional, fast and straight forward. I will be back here whenever my unit has a problem. Thank you very much
Send over to replace the wheel. Good service. Super friendly. Boss is so good to help expedited the repair process before CNY.
The one stop for many who face problems/issues with their robot vacuum, Robocare has provided a lifeline for many like myself by fixing major/ minor issues affecting the functionality of the semi-autonomous machines.
So many robots on the floor being tested. Carpet must be so clean!
Excellent service! So glad we got our robot vacuum fixed immediately
Smooth & efficient way for maintaining the Vacuum Robot S5 Max. Everything is done online via email & whatsapp. Thank you for an Excellent Customer service rendered.
Very professional service with detailed updates and progress report. Am very impressed
Got a good deal during 12.12 sales for T30 Pro Omni. Thx Ecovacs. Hope this will create more free time for me (fingers crossed)
Extends robot life with professional service to wear-and-tear parts.
Great service, prompt replies when asked about updates. And knows exactly what they are doing to fix my broken product.
The place may have a been a little difficult to find since I'm not from the area but I would say the service is definitely on point. Very organised and systematic. My vacuum mop Xiaomi is ready for collection and I like how they give us option to self collect or arrange for delivery. Keep up the good work!
Because they had a large number of vacuums to service, understandably my vacuum took close to one month to complete. Communication on the progress of the service is great!
It took a bit longer for them to find the problem, but it was fixed pretty fast !
Good customer service and good systems they have. Great experience
以前买过的机器人用着不咋地 自从买了 T30 PRO OMNI后 我就躺平了🤩不用再动手🧹了😂😂 而且是有吸力和抹地效果很好😍太爱了！ 边边角角都能覆盖到🥺性价比高👍🏻推荐！
